个人素质英文自我评价 篇1
Read, swim, basketball, speech, debate, cheerful, warm, work carefully, efficient, able to work hard, have a strong organizational skills work conscientiously, strong sense of responsibility, studious, good at summing up, Conscientiously serious, ambitious. Proficient in common use office software word, excel, ppt, etc., have a certain understanding of network management. Have a good writing skills, strong oral expression. Cheerful, humble, self-discipline, self-confidence, studious, down-to-earth, serious and responsible, perseverance, adaptability, hard-working, quick thinking, to be creative and dare to meet new challenges.
Ideological aspects: in terms of thinking, I always ask ourselves to advance with the times, and actively understand current affairs at home and abroad, and earnestly study advanced theoretical knowledge. In the after school, I will extensively read all kinds of magazine articles, and gradually learned from the surface of things to analyze its internal causes. At the same time, I often with friends and elders to exchange views on current affairs, brainstorming, learn from them and experience, and constantly improve their ideological quality. Preparation period, I thought the biggest change and harvest is learned to no longer entangled in the "want to do", and directly to think about "how to do", do not waste time in hesitation and wandering.
Learning: In learning, I usually listen carefully, timely review, after-school and students will discuss the issue, but the academic performance is still my weaknesses. But I want to learn but should not have been my weaknesses, may be I have not found the most suitable for my learning methods, can not be better to learn the knowledge into results. My grades were stable, and I always wandered between seven and eighty, with a grade point of 2.68 in the last semester, which was slightly lower than the second year. But I will always strive to continuously enhance their comprehensive competitiveness.
Work: In the work, I served as a class publicity member, Deng read the group leader and vice squad, is also the bedroom of their bedroom long. In all positions, I can work at ease, and earnestly fulfill their obligations and responsibilities, and actively communicate with the other class committee to jointly build our class collective. In this regard, my biggest achievement is that, regardless of ongoing activities have any views or dissatisfaction with the activities of the collective should be finished, all in the collective interest first. I now serve as the branch of the Discipline Inspection Commission, will do their work, in good faith for all services, with the support of the Committee and the Secretary to build our family together.
Life: in life, I self-reliance, care for students, help students, and students get along, but also help solve the contradictions between the n and bedroom students with activities.
During this year's inspection period, I have strict demands on myself, to learn from the outstanding members of the surrounding, their ability to improve a lot. But he still has some shortcomings in the future to continue to work, subject to supervision, continuous improvement, to be a good party member.
个人素质英文自我评价 篇2
Character cheerful, humble and stable and dynamic, others sincere enthusiasm. Have a strong organizational skills, practical hands-on ability, team spirit and the ability to communicate from top to bottom. Have a high level of technical and on-site management experience. Can be hard-working, adapt to a variety of environments and into one.
Be able to work efficiently, do things rigorous, self-responsible; have a sense of responsibility, keep its promise; good at learning have a strong ability to adapt to the new technology has a high enthusiasm, willing to accept new challenges with team spirit and collective sense of honor;Things have a certain degree of innovation.
Familiar with the customer service system management process, has a wealth of experience in communication with customers, and mastered a lot of communication skills; strong sense of responsibility, with excellent customer service awareness and high customer service skills and training experience; good at handling vicious complaints, Familiar with the foreign exchange write-off knowledge and operational procedures; skilled and well-grasp the use of C, Delphi, SQL, skilled use of Windows and various office software, strong writing skills and Good communication skills and teamwork skills, initiative and initiative and responsibility, usually likes to expand their knowledge of self-study.
With a strong entrepreneurial spirit, professionalism and good communication and expression skills, master customer sales and relationship maintenance skills! Company development, I will have to develop the mentality to treat the work.
A: After-sales personnel should have the conditions
After-sales service work is a comprehensive skill requires a very high work, by the requirements of the after-sales service personnel is also very high, must meet the following conditions:
1. Have at least five years of experience in the field of work, preferably in technical work or sales. Have several years of experience, know the current market situation, understand customer needs, and understand some business operations and service channels.
2, more personal accomplishment, have a high level of knowledge, such as bachelor degree or above, familiar with the product knowledge, and have used to sell products, machinery, equipment, equipment knowledge.
3, good personal communication skills, verbal ability, good manners, know when and where to face what the situation suitable for the language, know how to deal with a certain relationship, or dealing with experience, with a certain personality power , The first impression can give customers trust.
4, the mind is flexible, on-site contingency capability, to the scene to use the site conditions to solve the problem immediately.
5, the appearance of clean and generous, decent demeanor, corporate ambassador and product spokesperson's demeanor, not necessarily to look beautiful, but at least worthy of the audience, do not appear on a crooked nose twisted oblique oblique clothes, beard stare Eye, detrimental to the corporate image.
6, good working attitude, enthusiasm, proactive, in time for customer service, do not care about personal gains and losses, there is dedication.
Second, the process of handling customer complaints and complaints procedures:
1, the establishment of customer opinion (or complaint registration form) and the like form.
Such as company name, address, phone number, and the reasons; and timely delivery of the form to the hands of service personnel, records of people to sign to confirm, such as office clerks, office workers, Receptionist or clerk.
2, after-sales service staff received information by telephone, fax or to the customer location for face to face communication, a detailed understanding of complaints or complaints, such as the problem computer name, specifications, production date, production lot number, when used,Performance status, the brand used before the use of this brand, the status of the recent use of the situation and so on.
3, analysis of these issues information, and explain to customers and explain the work, provide communication and consultation with customers.
4, will report to the leadership to deal with the situation, the service staff put forward their own views, apply for leadership approval, to promptly reply to customers.
5, the customer confirmed the treatment plan, signed a deal with the agreement.
6, the agreement back to the relevant departments of enterprises to implement, for compensation oil, and notify the Canguan shipments, for a small gift, notify the market management staff issued.
7, tracking the implementation of the results, until the customer is satisfied with the answer so far.
Third, deal with customer complaints and complaints:
1, to confirm the problem
Carefully and patiently listen to the complainant to speak, and listen to the record, the other statements in the process to determine the cause of the problem, to seize the key factors.
As far as possible to understand the complaint or complain about the whole process of the problem occurs, do not hear, use a tactful tone for detailed inquiry, careful not to use offensive words, such as "Please elaborate once" or "Please wait, I do not clear……"
Repeat what you know about the problem to the customer and allow the customer to confirm it.
After understanding the problem to ask the views of customers, such as how they think it is appropriate to deal with, what are your requirements and so on.
2, analysis of the problem
In their own grasp of the situation, the scene not to conclusions, to the next judge, do not light commitment.
The best problem with the peer service staff to discuss, or report to the corporate leadership, the common analysis of the problem.
The extent of the problem, to what extent?
What is the level of your problem? Is it necessary to get to know more about other places, such as listening to the agent statement, should be to specific users, such as repair shop there to find out.
个人素质英文自我评价 篇3
Self-confidence, honesty, seriousness, rigorous, like learning, love of creation. Art skills solid, good at Flash, 3Dmax, AI, Photoshop, has many years of animation experience, can quickly adapt to new things, has a good aesthetic ability, a unique creative style. He was responsible for many web pages, animation, game projects, familiar with the two-dimensional animation and three-dimensional animation of the production process, both design and management capabilities.
个人素质英文自我评价 篇4
Good communication with the people, good interpersonal relationships, sincere people; work conscientiously and responsibly, with hard-working, self-reliance, self-discipline and self-discipline, The spirit of hard work; meticulous calm, rational and stable, adaptable, with good organization and coordination skills, focus on teamwork, reading, Internet, badminton, tourism.
I love life, cheerful and lively, optimistic, helpful, willing to forge ahead, and actively work hard, team spirit, with substantial expertise, but also independent thinking, work attitude seriously, willing to interact with people, art has a strong Interested, since childhood love painting, love design, in school during the class and campus participated in the painting exhibition, hand-painted ability, skilled cad, 3d max, photoshop, coreldraw and other design e are some relevant work experience, painting many large I would like to become a member of the major enterprises, the future must do their ability to your business out of a force.
个人素质英文自我评价 篇5
In the long-term work practice adhere to the "safety first, prevention first", strictly enforce the safety rules and regulations, based on their own positions, take the initiative to play a subjective initiative at the same time, adhere to the standard criteria for strict requirements themselves,Amount to complete the production work tasks.
Style solid, hard work hard working. Can strictly according to the standardization request, the procedure, the system and the measure, carries out each work, when meets the difficulty, perseverance, takes the initiative to overcome the difficult question which faces to face each duty which the leadership delivers. In the early stage of the workshop merger, the working facilities of the newly established Lechang power supply workshop were not complete. The workshop network could not be used. In order to transmit the production information in time, the communication equipment was put into operation to ensure the smooth flow of production information. In 20__, I carried out the first contact catenary repair, as a electric power for the contact network focused on the preparation of the work plan, from learning to application, from ignorant to gradually understand, all embodies the tenacious struggle of professionalism.
Consciously strengthen the theory and business learning, theory and practice for the workshop safety management services. In daily production and life of diamond business technology and adhere to the modern business culture and scientific knowledge, and constantly improve their theoretical level, business ability and quality of cultivation, and focus on the knowledge used in production safety practice, with the workshop leaders do a good job in production management, For the first-line production to contribute. In the early 20__ to combat snow and ice disaster work, take the initiative to grasp the front-line dynamic information on the scene of the fault repair situation, equipment dynamic situation in a timely manner to make statistics, summarize, reported materials for the leadership to understand the dynamics of the scene to provide first-hand information, Quickly convey the higher order, whether fault repair or normal equipment inspection, regardless of day and night, adhere to earnestly complete all the summary of statistical materials reported work.
Team management and construction work, work independently. Since the team to play the team building management work, to combine the safety management team, closely around the theme of security work, to be diligent in thinking, to explore, loyalty, dare to dare tube, dare to dare to listen to team Staff advice, subject to the workshop leadership arrangements, do the right to insist on doing a good job, there are gaps in the initiative to find reasons, adjust the working methods, so as to sum up experience and improve the quality of work. Lechang power supply plant tube equipment scattered, daily management team and complex work, bow net, hydropower all kinds of professional team has to distinguish between different types of work groups of relatively unified management, no doubt with considerable difficulty, need to pay more labor , Often without rest for this day and night to work.